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Screening information for the transgender community
No matter which, if any, gender you identify with, it’s important you’re aware of which screening services you’re eligible for. This screening information is provided to help you access the screening you’re eligible for. Screening information for the transgender community | NHS inform
Maternity Services
As soon as you have had a positive pregnancy test, we recommend you start taking Folic Acid and Vitamin D supplements (if you have not already started). Your local pharmacy can advise you on how much to take.
To start your pregnancy journey you should also self-refer to maternity services:
You can book in online here - Meet Your Midwife - NHSGGC or you can call the Maternity Booking Line on 0141 347 8422
Waiting Times
We are aware that there are significant delays in outpatient appointments at the moment. Please contact appointments on 0141 347 8850 if you wish to find out about your place on the waiting list.
NHS inform has helpful informaiton about waiting times for outpatient appointments and planned operations - Waiting times | NHS inform
Dental Problems
If you urgently need a dentists but you are not registered to a clinic, you can contact the Emergency Dental Treatment Centre on 0141 232 6326, Monday to Friday between 8am and 6pm.
For further information about dental services, click this link - Dentist - NHSGGC
When to call 999
You should call 999 in a life-threatening emergency only. Life-threatening emergencies are different for adults and children.
Adults – call 999 or go to A&E now for any of these:
- signs of a heart attack
chest pain, pressure, heaviness, tightness or squeezing across the chest - signs of a stroke
face dropping on one side, cannot hold both arms up, difficulty speaking - sudden confusion (delirium)
cannot be sure of own name or age - suicide attempt
by taking something or self-harming - severe difficulty breathing
not being able to get words out, choking or gasping - choking
on liquids or solids right now - heavy bleeding
spraying, pouring or enough to make a puddle - severe injuries
after a serious accident or assault - seizure (fit)
shaking or jerking because of a fit, or unconscious (cannot be woken up) - sudden, rapid swelling
of the lips, mouth, throat or tongue
British Sign Language (BSL) speakers can make a BSL video call to 999.
Deaf people can use 18000 to contact 999 using text relay.
Children – call 999 or take your child to A&E now for any of these:
- seizure (fit)
shaking or jerking because of a fit, or unconscious (cannot be woken up) - choking
on liquids or solids right now - difficulty breathing
making grunting noises or sucking their stomach in under their ribcage - unable to stay awake
cannot keep their eyes open for more than a few seconds - blue, grey, pale or blotchy skin, tongue or lips
on brown or black skin, grey or blue palms or soles of the feet - limp and floppy
their head falls to the side, backwards or forwards - heavy bleeding
spraying, pouring or enough to make a puddle - severe injuries
after a serious accident or assault - signs of a stroke
face dropping on one side, cannot hold both arms up, difficulty speaking - sudden rapid swelling
of the lips, mouth, throat or tongue - sudden confusion
agitation, odd behaviour or non-stop crying
British Sign Language (BSL) speakers can make a BSL video call to 999.
Deaf people can use 18000 to contact 999 using text relay.
Right care right place ...
Are you confused about who to call when you have a medical problem? This helpful NHS inform page highlights all the services available so that you get the right care at the right place ...
https://www.nhsinform.scot/campaigns/right-care-right-place/
Stepping Stones Services Person Centred Counselling
Stepping Stones current services are listed below and available to all residents of West Dunbartonshire who are aged 16 years or older. The services can be accessed in the following locations across West Dunbartonshire. - Clydebank Library - Clydebank Health and Care Centre - Ben View Resource Centre, Dumbarton - Riverside Church, Dumbarton - Vale Centre for Health and Care, Alexandria. Each service has a waiting time that can vary between 3-6 months depending on the amount of referrals they receive.
(1:1) Peer Support Work
(1:1) General Mental Health Support Work
(1:1) Guided Self Help
(1:1) Social Groups Walking Groups
Relaxation Classes
Bereavement and Loss Peer Support Group
Women's Support Group
Self-Management Classes
To make a referral call 01419412929, or send a referral query by clicking this link - Referrals - Stepping Stones (stepstones.org.uk).
Minor Injuries
If you have a minor injury, such as a cut that need stitches, a broken bone, a sprains or minor burn, please call NHS 24 on 111 and ask for the Minor Injuries Unit (MIU) service.
NHS 24 will give you advice on what to do next. This may include a video or telephone consultation, and/or, a face-to-face appointment at one of our MIUs.
If you are referred to the MIU, your assessment will be carried out by a team of highly experienced staff, led by Emergency Nurse Practitioners. They will give you quick access to health information, advice and treatment. Treatment includes being able to arrange x-rays if required, apply plasters or splints and stitch and dress wounds.
Your local MIU can treat you if you have:
- Cuts and wounds (including those that may need stitches)
- Minor burns and scalds
- Sprains, minor injuries or broken bones – in legs below the knee, and arms below the shoulder, where you can bear the weight through your foot or move your fingers (our experienced staff can arrange x-rays and apply plaster if required)
- Insect bites or other animal bites
- Tetanus immunisation after an injury
- Minor head injury – where there has been no loss of consciousness or vomiting, and no residual symptoms i.e. headache, nausea, visual disturbance, dizziness or any other symptom of concussion
- Removal of foreign bodies from eyes, nose or ears
- Nose injuries and broken noses
- Removal of rings, earrings and studs.
This link takes you to the GGC MIU website - Minor Injuries Unit - NHSGGC
Nuffield Joint Pain Programme
The Nuffield are running a free Joint Pain Programme to help relieve pain and lead a more independent life.
Over the 12-weeks you'll learn how to self-manage your joint pain with the expert guidance of a Rehabilitation Specialist. You'll have two 1-hour group sessions each week, as well as access to an extensive offering of online articles throughout.
You'll also receive a free Joint Pain Health assessment at the beginning, middle and end of the programme – not only to show your progress, but also to allow us to better understand conditions, ensure the efficacy and safety of the programme, and continually improve.
Find out more information here - https://www.nuffieldhealth.com/about-us/our-impact/healthy-life/joint-pain-programme
Prescription Requests
It is now even easier to order your repeat precriptions online!
- If you are a registered user please order your prescription via the link at the top of this page (Online services) .
- If you are not registered please complete the Request Repeat Prescription Form
If you are not able to use these forms, you can order your prescription by telephoning the dedicated “Prescription Line” on 01389 312200. This is a 24 hour service which is available 7 days a week.
You may have your prescriptions sent to the local pharmacy in Old Kilpatrick or a pharmacy of your choice in the Clydebank area. You should allow 72 hrs (not including weekends) from the time of your request to the prescription being completed by the practice. There is additional time for processing then at the pharmacy. Please bear this in mind when ordering your prescription. Prescriptions can also be collected from the practice but allow 72 hours following your request. If there are any problems with your request the practice will contact you via phone or text message.
We have a large volume of calls relating to prescription requests which block the phone lines for appointments and urgent matters. We ask that you leave 72 hours from when you have requested the medication to make any enquiries and contact your local phamrcy in the first instance if your prescription goes there directly. We thank you for your co-operation on this matter.
Pharmacy First
Did you know NHS Pharmacy First Scotland is a free NHS service provided by your local community pharmacy???
If you have a minor illness, a pharmacy is the first place you should go for advice.
You do not usually need an appointment and you can go to any pharmacy.
Your pharmacist can advise you and provide free medication if required for conditions such as:
- Acne
- Allergies
- Athlete's foot
- Backache
- Blocked or runny nose
- Cold sores
- Constipation
- Cough
- Cystitis (in women)
- Diarrhoea
- Earache
- Eczema
- Headache
- Headlice
- Haemorrhoids (piles)
- Hay fever
- Impetigo
- Indigestion
- Mouth ulcers
- Pain
- Period pain
- Shingles
- Some skin conditions such as cellulitis or insect bites
- Sore throat
- Threadworms
- Thrush
- Urinary tract infections (UTI's)
- Verrucas
- Warts
Follow this link for more information - https://www.nhsinform.scot/care-support-and-rights/nhs-services/pharmacy/nhs-pharmacy-first-scotland
Lunch time closure
From Monday 24th April, the practice will be closed between 12:30 and 13:30 everyday. This is to allow for administration, training and lunch. We thank you for your understanding. In case of emergency, please call the practice in the usual way for advice. If you have a life threatening emergency call 999.